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FAQ

Before Shipping

Please review all information carefully before placing your order, including product name, price, quantity, model, specification, size, contact address, telephone number, consignee, etc. If the consignee is inconsistent with you, the consignee’s actions and meanings are deemed to be your actions and meanings, and you shall be jointly and severally liable for the legal consequences of the consignee’s actions and meanings.

We are unable to make changes to or cancel an order once it has been submitted. If you want to change the shipping address, you can contact our agent in your area in two months.

Delivery time

The products on this website is pre-order, so there will be a regular time for producing, usually it takes two months. As we have agents in more than 136 countries, we will ship the packages to them, and once they get the packages, they will distribute the products to you, normally on working days. You can contact the agent in your area for more information.

Total delivery time= Producing time + Shipping time

Payment Method

 

 

International shipping

 

The shipping costs depend on the weight, delivery way (DHL, TNT, UPS, etc.), and destination country. So it is difficult for us to declare an exact shipping fee before you place an order.

 

 

Country

 

Local shipping method (delivery time)

 

Price

 

Standard(3-5 days)

Express(2-3 days)

Overnight(1-2 days)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Return Policy

Involving high shipping costs and long time investment, we can’t accept any returns other than quality problems. We promise to have a strict quality control process in the factory to prevent the problems.

If unfortunately there are some quality problems or the product is damaged during transit, with relevant proof provided, we accept returns or exchanges.